CultureAmp

Embracing Open Dialogue with Comment Replies at AutoUncle

At AutoUncle, our mission to be the most human company drives every decision we make, especially in how we engage with our team. We understand that fostering a culture of open, transparent communication is key to our collective success and well-being. That's why we've embraced CultureAmp's Comment Replies feature as a pivotal part of our feedback loop.

Why Comment Replies?

We've always believed that the strength of our company lies in our people. Our data reflects a simple truth: when our leaders actively demonstrate that every team member is essential to our success, we not only see a rise in engagement and satisfaction but also strengthen our employer brand. Comment Replies allow our leaders to engage directly with your feedback, showing that we're listening, we care, and we're committed to action.

Through this feature, we aim to make every conversation count. Whether it's providing clarity during uncertain times, connecting you with resources, addressing concerns, or simply acknowledging your insights, Comment Replies enhance our ability to communicate effectively and compassionately.

How We Use Comment Replies at AutoUncle:

• To Provide Clarity and Direction: In times of change or uncertainty, it's crucial that our communication is clear, compassionate, and constructive. Comment Replies offer a direct line for leaders to address concerns, share insights, and guide the AutoUncle family through any situation with confidence and care.
• To Connect and Inform: As we grow, ensuring that every team member is aware of the resources, programs, and initiatives available to them is vital. Through Comment Replies, we can directly link you to existing support structures or invite you to be part of developing new ones.
• To Address Immediate Concerns: Whether it's misconduct, safety, or harassment, we're committed to providing a safe and respectful workplace. Comment Replies allow us to swiftly offer support, direct you to the appropriate resources, and take necessary actions to protect our values.
• To Seek Further Insight: Engagement is a two-way street. When feedback needs clarification, Comment Replies enable us to ask for more details, ensuring that your feedback leads to meaningful change.
• To Acknowledge Your Voice: Every piece of feedback is a gift, an opportunity for us to grow. By acknowledging your input through Comment Replies, we reinforce our commitment to listening and improving together.

Our Approach:

We believe in the power of visibility. When leaders respond publicly to feedback, it not only shows respect and appreciation for your input but also reinforces our culture of transparency and accountability. To further embody this principle, it is mandatory for managers at AutoUncle to respond to each comment made by their team members through the Comment Replies feature in CultureAmp. This practice ensures that every team member feels heard, valued, and directly engaged by their leadership.

Sharing these exchanges broadly ensures that we all benefit from the insights and actions that follow. It's a testament to our commitment to not just listen, but to actively engage and address the feedback we receive.

However, our conversation doesn't stop with a reply. We're dedicated to taking scalable, impactful actions that reflect our collective voices. While it's mandatory for managers to respond to every comment, we understand that the true measure of our response lies in the actions we take. Each comment and reply, therefore, is a step toward meaningful change, informed by our shared experiences and insights.

At AutoUncle, our dedication to creating the most human company means ensuring that every voice is acknowledged and contributes to our journey forward. By making manager responses to feedback mandatory, we underline our belief in the importance of every team member's perspective and our collective responsibility to foster a supportive, transparent, and dynamic work environment.